Return Policy
Return Policy
At Daily Kart, we want you to love your shopping experience and the items you purchase. If you're not fully satisfied with your order, we are here to help with easy returns and exchanges. Below are the details of our return policy:
1. Return Period
You have 30 days from the date of delivery to return your item(s) for a full refund or exchange. To be eligible for a return, the item must be unused, in its original condition, and with all tags attached.
2. How to Initiate a Return
To initiate a return, please contact our customer service team through our website dailykart.site or email us. Once your return request is approved, we will provide you with return instructions, including the return shipping address.
3. Conditions for Returns
- Items must be unused, unwashed, and in the same condition that you received them.
- The product must be in its original packaging with all tags attached.
- Items that are damaged, worn, or altered in any way will not be accepted for return.
4. Non-Returnable Items
Certain items cannot be returned, including:
- Intimate apparel such as underwear and swimwear
- Final sale items or clearance products
- Gift cards or store credit purchases
5. Refund Process
Once we receive your returned item and inspect it, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and the credit will automatically be applied to your original method of payment within 5-10 business days.
6. Exchanges
If you need a different size, color, or style, we are happy to offer an exchange within the 30-day return window. Contact our customer service team to arrange the exchange, and we will guide you through the process.
7. Return Shipping Costs
Return shipping costs are the responsibility of the customer, unless the item arrived damaged or you received the wrong product. In that case, we will cover the shipping fees.
8. Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately with a description and photo of the issue. We will arrange for a replacement or issue a full refund for the defective product.
9. Contact Us
For any questions or concerns regarding returns, you can reach us through our website dailykart.site. We aim to respond to all inquiries within 24-48 hours.